What We Do.

We connect stores, appliances, service providers, teams, owner-operators and deep analytics, with a swipe of your fingers.

We simplify service logistics and improve workforce collaboration to help save you time and money.

We amplify foresight, your ability to anticipate events before they occur so that you can run your stores, smarter than the other guy.

 
 

Manage unlimited appliances

Schedule on-demand repair or routine maintenance — all in a snap. Look up user guides, maintenance manuals or repair history.

Is it under warranty? Last service date? Serial number? Model name? Service providers? Current rates? We got you covered.

Automatic escalation of critical events based on your business rules. Eliminate sticky notes, messy spreadsheets, and voice mails to monitor critical store incidents. Work smarter, not harder.

Manage unlimited Service Providers

Set up preferred service providers, pre-negotiated rates, service warranty, SLA's and other business terms. 

Automatic verification of technician credentials - liability insurance, professional licenses, certifications and reputation prior to every service order.

Manage service orders, invoices, and payments. Automatically export the data to your financial systems.

Know who will do the repair, when and a written estimate, before they arrive.  Automatic check-in before the job and verified check-out upon completion to your satisfaction.

 
 

Decisions, decisions.

View enterprise analytics data or drill down to store level. Practical decision support tools, anytime, anywhere. 

Mean time between appliance repairs?  Service order response time by provider or reputation?  Analysis by repair codes? The cost of downtime? Why did the same job cost more at Store X vs. y? 

Service from people that you have always trusted and the insight you have always wanted.  

Finally, a powerful app that puts in control.

 
 

We are a team of smart professionals with hands-on experience (80+ years) in high volume QSR operations, software, analytics and delivering customer happiness around the world.

Every time we've made something simpler, it's made things easier for the people we serve. 

We care deeply about making your life easier.  That's why we deliver smart, easy to use, affordable, in-store solutions to help manage critical day to day store operations.